Elite Incident Response & Threat Containment
When cyber attacks strike, our battle-tested incident response team deploys immediately. With 400+ APT investigations and Fortune 50 experience, we contain threats, preserve evidence, and restore operations—backed by proprietary threat intelligence and real-time analytics.
400+ APT Investigations
Proven expertise hunting Advanced Persistent Threats with methodologies honed over hundreds of nation-state and sophisticated cybercrime investigations.
Fortune 50 IR Experience
Enterprise-grade incident response for Fortune 50 companies and critical infrastructure—handling complex environments at massive scale.
Proprietary Threat Intelligence
Real-time cyber threat intelligence including proprietary CTI feeds, analytics, and threat actor attribution to stay ahead of evolving attacks.
Rapid Response & Containment
1-hour response time with 24/7/365 availability. Immediate threat containment, evidence preservation, and tactical remediation to minimize damage.
A Proven Response Methodology
Our structured, six-phase incident response process is designed to contain threats quickly, minimize damage, and restore your operations safely.
Initial Response
0-1 Hour- Emergency call received and logged
- Initial triage and impact assessment
- Expert team mobilization
- Immediate containment recommendations
Investigation
1-4 Hours- Forensic evidence collection and preservation
- Scope of compromise analysis
- Attack vector identification
- Timeline reconstruction
Containment
Ongoing- Isolate affected systems and networks
- Block malicious communications and C2 channels
- Preserve evidence for forensics
- Prevent lateral movement and escalation
Eradication
24-48 Hours- Remove all malicious presence and artifacts
- Patch vulnerabilities and security gaps
- Strengthen defenses and security controls
- Verify clean environment status
Recovery
Variable- Safe system restoration and validation
- Phased service resumption
- Continuous monitoring for re-infection
- Comprehensive validation testing
Post-Incident
1-2 Weeks- Comprehensive incident report delivery
- Lessons learned analysis and documentation
- Strategic remediation roadmap
- Executive and stakeholder briefings
Why Organizations Trust Intruvent for Incident Response
Frontline Expertise
- 25+ years of combined IR experience
- DoD certified responders
- Law enforcement and intelligence backgrounds
- Real-world breach experience across all threat types
Technology + Human Expertise
- BRACE and NOVA platform integration
- Advanced forensics and analysis tools
- Real-time threat intelligence capabilities
- Automated detection plus manual validation
Complete Lifecycle Support
- Before: IR readiness assessments
- During: 24/7 response and containment
- After: Remediation and hardening
- Ongoing: Retainer programs available
We built the tools we use. Our responders created BRACE and NOVA based on real-world IR needs, giving us capabilities other firms don't have. When you work with Intruvent, you get both cutting-edge technology and the expertise that created it.
Cross-Industry Incident Response Experience
Every industry faces unique threats. Our team has responded to incidents across all major sectors and understands industry-specific compliance requirements including HIPAA, PCI-DSS, GDPR, SOX, GLBA, and more.
Be Prepared: Incident Response Retainer Programs
Organizations with IR retainers get priority response, reduced costs, and peace of mind. Don't wait for an incident to establish a relationship.
Without Retainer
- Average response time: 2-4 hours
- Standard emergency rates apply
- Initial assessment required
- Contract negotiation during crisis
- Limited familiarity with your environment
- No proactive security assessments
With Retainer
- Guaranteed response time: Under 1 hour
- Pre-negotiated rates (20-30% savings)
- Pre-positioned for your environment
- Contract already in place
- Regular IR readiness assessments
- Priority access to senior experts
- Annual tabletop exercises included
What's Included in Your IR Retainer
Proven Results Across Critical Incidents
Ransomware Containment
CHALLENGE
Ransomware encrypted 60% of hospital servers, threatening patient care and operations.
OUTCOME
Zero ransom paid, full recovery within 72 hours, no patient data compromised, HIPAA compliance maintained.
"Intruvent's rapid response saved our hospital. They contained the threat before it could spread further and helped us recover without paying the ransom." — CISO, Regional Healthcare System
Data Breach Investigation
CHALLENGE
Suspected unauthorized access to customer financial data requiring immediate investigation and regulatory notification.
OUTCOME
Breach scope identified within 24 hours, attacker access terminated, no customer data exfiltrated, regulatory notifications managed.
"The team's forensic expertise gave us confidence in our regulatory disclosures. Their thorough investigation found no data loss." — VP of Security, Financial Services Firm
BEC Prevention
CHALLENGE
$2.8M wire transfer authorized via compromised executive email account, requiring immediate action to stop payment.
OUTCOME
Wire transfer recalled successfully, email compromise contained and remediated, full funds recovered, enhanced email security implemented.
"They responded immediately and helped us stop the transfer. Their quick action saved millions. We now have them on retainer." — CFO, Manufacturing Company
Transparent Incident Response Pricing
We believe in pricing transparency, even during emergencies.
Emergency Response
- Response time: 2-4 hours
- Minimum engagement: 4 hours
- 24/7 availability
- Standard emergency rates
IR Retainer
- Response time: Under 1 hour
- 33% discount on hourly rates
- Quarterly assessments
- Annual tabletop exercise
- 20-30% cost savings
- Priority expert access
Enterprise Retainer
- Response time: 30 minutes
- Dedicated team assignment
- Monthly assessments
- On-site exercises
- 24/7 dedicated analyst
- White-glove service
Incident Response FAQs
How quickly can you respond to an emergency?
For retainer clients, we guarantee response within 1 hour. For non-retainer emergencies, our average response time is 2-4 hours. We have 24/7 staff ready to take your call within 2 minutes and begin immediate triage.
Do you respond on-site or remotely?
We can respond both ways. Most incidents begin with remote assessment and containment, which is faster and more cost-effective. On-site response is available when necessary and can typically be arranged within 4-24 hours depending on location.
What if we're not sure if we have an incident?
Call us anyway. Many organizations wait too long because they're unsure. We offer initial consultation to help you assess the situation at no charge. Early detection and response is critical to minimizing damage.
Will you work with our existing security vendors?
Absolutely. We regularly coordinate with EDR vendors, MSSPs, security tools providers, and internal teams. We're vendor-agnostic and focus on resolving your incident regardless of your existing technology stack.
Can you help with cyber insurance claims?
Yes. We work with all major cyber insurance carriers and can provide the comprehensive documentation needed for claims. Many policies cover incident response costs, and we can coordinate directly with your insurer for billing.
What information do you need to get started?
Basic contact information, description of the incident, affected systems, and any immediate containment actions you've taken. Our team will guide you through information gathering during the initial call.
Do you offer payment plans for emergency response?
We understand incidents create financial stress. We offer flexible payment terms and can work with your cyber insurance carrier for direct billing in many cases. Our priority is helping you resolve the incident.
How do retainers work?
Annual retainers provide priority access, discounted rates, and proactive services like readiness assessments. The retainer fee is credited against incident response services if an incident occurs, ensuring you get value either way.
What happens after the incident is contained?
We provide comprehensive post-incident services including root cause analysis, remediation recommendations, executive reporting, and support for any regulatory notifications required. We help ensure you're stronger after the incident.
Are your services confidential?
Absolutely. We maintain strict confidentiality and can work under NDA or attorney-client privilege. We never disclose client information or incident details without explicit permission.
Don't Wait for a Breach to Establish a Relationship
Whether you're experiencing an active incident or want to prepare your organization, our team is ready to help.
Active Incident?
Get immediate help from our 24/7 response team. We're standing by to contain your incident now.
Call Now: 1-949-832-6925Be Prepared
Secure priority access and reduced rates with an IR retainer program. Prepare before disaster strikes.
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